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PRIVACY POLICY

Effective Date: January 1, 2025

Last Updated: March 22, 2025

Sapphire Sky Events LLC ("Company," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with us through our website, email, phone, social media, or other communication channels.

By using our website or services, you consent to the data practices described in this policy.

1. Information We Collect

We collect and process the following types of personal information:

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1.1 Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Billing & Shipping Address (if applicable)

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1.2 Event-Related Information

  • Event date, location, type, and preferences

  • Uploaded inspiration images for décor and design

  • Special requests or theme preferences

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1.3 Payment Information

  • Payments are securely processed via third-party providers (Stripe, PayPal, Wix Payments, or others). We do not store credit card details.

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1.4 Automatically Collected Data

  • Device & browser information (IP address, operating system, etc.)

  • Website usage analytics (pages visited, time spent, referral sources)

  • Communication records from email, messages, or forms

📌 Inquiry Disclaimer: Submitting an inquiry does not confirm a booking. A booking is only secured once a contract is signed and payment is received.

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2. How We Use Your Information

Your data is used solely for business operations, including:

  • Event Planning & Execution – Customizing and delivering event décor and services.

  • Client Communication – Responding to inquiries, sending confirmations, and sharing event updates.

  • Marketing & Promotions (With Consent) – Sending promotional emails, SMS, or WhatsApp messages about services and special offers.

  • Legal & Compliance – Adhering to U.S. privacy and tax regulations.

📌 We do NOT sell, rent, or trade your personal information.

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3. How We Share Your Information

We only share your data when necessary:

3.1 Service Providers & Partners

  • Payment Processors – Securely handling transactions (e.g., Stripe, PayPal, Wix Payments).

  • CRM & Communication Tools – Managing client records and event details (e.g., HoneyBook, Wix).

  • Email Marketing Platforms – Sending promotional updates and newsletters (only if you opt-in).

3.2 Legal & Compliance

Your data may be disclosed if required by law, such as:

  • Court orders or legal investigations

  • Fraud prevention and security measures

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4. Your Rights & Choices

Under U.S. privacy laws, you have the right to:

  • Access & Update your personal information.

  • Request Deletion of your data unless required for legal purposes.

  • Opt-Out of marketing communications at any time.

To exercise your rights, contact contact@sapphireskyevents.com.

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5. Data Retention

We retain personal data for up to 5 years for business and legal compliance unless a longer period is required.

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6. Data Security

We implement strong security practices, including:

  • SSL encryption for secure transactions

  • Restricted internal access to client data

  • Routine security monitoring

📌 However, no method of data transmission is 100% secure. By using our services, you acknowledge this risk.

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7. Cookies & Tracking

We currently do not use tracking cookies. If this changes, we will update this Privacy Policy accordingly.

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8. U.S. Compliance & Jurisdiction

Sapphire Sky Events LLC operates exclusively in the United States, and this Privacy Policy applies to users within the U.S. only.

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9. Policy Updates

We may update this policy at any time. The latest version will always be available on our website. Continued use of our services after updates means you accept the revised Privacy Policy.

📧 For questions or concerns, contact us at contact@sapphireskyevents.com.

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